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- We’ve rejected this specific complaint as per the player’s explicit request.
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The player coming from Philippines had self-excluded himself nevertheless was nevertheless able to make a deposit of €80 prior to the accessibility got clogged. The player got offered the timeline regarding typically the occasions in addition to proved that the particular casino experienced been conscious of their request regarding a return. We All experienced questioned regarding further evidence, including the confirmation acquired coming from the particular casino and proof regarding the down payment. Nevertheless, the particular participant educated us that the problem had already been fixed in add-on to the particular casino had returned the money. Typically The player coming from Philippines experienced recently been unsuccessfully trying for weeks to withdraw €820 through Platincasino.
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Typically The online casino confiscated profits accrued along with these kinds of build up. Considering That this specific has been done within compliance together with the Basic T&Cs, we have been pushed to end up being in a position to condiciones de bonificación platincasino reject this complaint. Typically The complaint has been declined as we all did not really receive any response coming from the particular player regarding our own communications and questions.
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